Athens, GA, Community Leasing Specialist -LIHTC, & Affordable Housing Experience Preferred

Columbia Residential is looking for a Community Leasing Specialist to become a part of our team at The View at NODA, Address: 101 Madison Avenue, Athens, GA 30601, Ph 404-874-5000! As a member of the Columbia Residential family, you will become an integral contributor to fulfilling the mission and vision of the company.

Position Summary:
The Community Leasing Specialist interacts directly with prospective and current residents by marketing, showing, and leasing apartment homes courteously and promptly.

Job Specific Competencies:

• Prepare the property for receiving guests before the time designated for opening the office in accordance with established procedures.
• Lease apartments and aggressively sell their products and services with an acceptable closing ratio to achieve established goals and exceed budgeted occupancy percentages.
• Assist with the day-to-day operations and functions of the community including answering the phone, taking work orders, data entry, planning/hosting resident functions, community newsletter, etc.
• Conduct site tours for prospects; offer an introduction to the Community amenities; show decorated model apartment homes and/or the vacant market-rate units.
• Develop, refine and effectively implement excellent telephone, personal sales, and customer service techniques.
• Design marketing campaigns to generate activity, and cold calling to businesses in order to generate hot leads. Decorate units to become show units.
• Maintain an accurate inventory of apartments available to rent, a list of prospective residents, and a list of current information concerning renewals.
• Contact current residents in person and by written correspondence to renew the lease while negotiating the highest rent increase possible.
• Prepare all lease-related documents, move-in, and welcome packages. Explain all lease documents to new and existing residents. Ensure all documents are completed accurately before residents move-in.
• Conduct pre-qualifications and rental verifications of prospective residents by company and housing rules and regulations.
• Follow established policies and procedures in the qualification, screening, and acceptance of applicants for residency.
• Deliver resident gifts; assist with move-in/move-out procedures by inspecting units before resident’s move-in to ensure units are clean and rent-ready.

Position Qualifications:
Education:

• High School Graduate or General Education Degree (GED) for consideration.
• Associate’s degree or equivalent form, 2-year college or Technical School preferred.

Experience/Specialized Knowledge:

• Sales and Customer Service.
• Property Management Software and Low-Income Housing Tax Credit (LIHTC) experience preferred.

Other Requirements:

• Complete in-house training within the first 90 days of employment.
• Passion – Enjoy the work you do; demonstrate a pleasant professional demeanor and show a desire for success.
• Entrepreneurial Spirit – Exhibit behavior that is consistent with the Vision, Mission Statement, and Core Values of the Company; make the work environment enjoyable for self and others.